Fiona Moutinho

Within this job I organize the showroom and put materials away. I also, assist the clients and help them choose tile and vanity options to purchase for their home.

• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Bussed and reset tables to keep dining room and work areas clean.
• Answered customers' questions, recommended items and recorded order information.
• Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
• Kept track of event finances, initial deposits, due payments and final balances.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• At an at home estate for private dining, they had a set menu and I prepared the food and table. I also broke down and cleaned up everything as well

• Attend casting calls, fittings, shows and shoots.
• Kept up with personal care to cut down on wait times for hair, makeup and styling.
• Modeled garments such as dresses, coats, underclothing and swimwear.
• Promoted products and services by posing for commercials, live shows and photo shoots.
• Maintained high levels of professionalism in shoots.
• Applied makeup in accordance with clothing style.
• Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
• Rehearsed cat walks and special choreography in preparation for fashion exhibits.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Inspected dishes and utensils for cleanliness.
• Greeted new customers, discussed specials and took drink orders.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Checked identification for minimum age for sale of alcoholic beverages.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Prepared specialty desserts for customers for special occasions.
• Suggested appropriate food and drink pairings to increase per-ticket sales.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
• Bussed and reset tables to keep dining room and work areas clean.
• Stayed up-to-date on menu changes to help customers make food choices.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.

- Created Style boards to send to clients for certain occasions

- Helped Customers purchase clothing

- Styled Customers on the floor

- Gained positive customer relationships

• Identified design requirements for each project.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Created over 100 visual concepts either by hand or with assistance of computer programs in two months.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Monitored safety of guests in and around swimming pool.
• Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
• Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
• Checked pool and surrounding areas for hazardous conditions.
• Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
• Performed lifesaving measures during incidents until paramedics arrived on scene.
• Entered water immediately to pull struggling swimmers to safety.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
• Inspected pool during shift and skimmed toys and trash that could clog pool pump.
• Attentively monitored swimmers to identify distress.
• Detailed safety rules and procedures regarding activities to customers and guests.
• Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
• Saved distressed persons using rescue techniques and equipment.

• Maintained effective schedule balance between rest periods, active play and instruction.
• Monitored entrances and exits to maintain safety and organized environments.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Meticulously sanitized toys and play equipment.
• Encouraged good behaviors using positive reinforcement methods.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Maintained child-friendly environment with access to outdoor activities.
• Taught children to organize toys, wash hands and share by leading by example.
• Introduced children to educational games and activities to boost learning.
• Assisted children with putting on coats and cold-weather gear before going outside.
• Distributed food, napkins and beverages in preparation for snack time.