Joaquin Cashwell
Georgetown,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales associate
Raising Cane's Restaurants
Georgetown, TX
08.2025 - Current
- Welcomed customers warmly and delivered exceptional service, fostering repeat business.
- Assisted customers in selecting menu items and answering questions.
- Processed customer orders with speed and accuracy, enhancing overall customer satisfaction.
- Resolved customer complaints professionally, contributing to a positive dining experience.
- Built rapport with customers through casual conversation to create a welcoming atmosphere.
- Provided accurate information about products, prices and services.
- Collaborated with team members to ensure timely service delivery.
- Worked with fellow sales team members to achieve group targets.
- Prepared food items according to Raising Cane's standards and procedures.
- Handled cash transactions and operated the point-of-sale system.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Supported training of new staff on operational procedures and service standards.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
Court monitor
SkyZone Entertainment
Waldorf, Maryland
01.2025 - 06.2025
- Monitored court activities to ensure compliance with safety regulations.
- Enforced facility rules to maintain a safe and enjoyable environment.
- Documented incidents and reported issues to management efficiently.
- Collaborated with staff to address guest concerns promptly.
- Assisted in organizing events and managing participant registrations.
- Supported team members in setting up courts for various activities.
- Provided guidance to guests on proper use of equipment and facilities.
Education
Liberty Hill Highschool
Liberty Hill, TX06-2026
Skills
- Customer service
- B2B sales and customer service
- Payment processing
- Cash handling
- Accurate cash handling
- Retail loss prevention
- Time management
- Task prioritization
- Multi-tasking
- Event management
- Information processing
- Problem-solving
- Complex Problem-solving
- Conflict resolution
- Safety compliance
- Communication skills
- Effective communication
- Verbal/written communication
- Written communication
- Teamwork and collaboration
- Team collaboration
- Outgoing personality
- Outgoing demeanor
- Service orientation
- Goal-driven
- Negotiation tactics
- Dining area maintenance
- Guest relations
- Sales training
- Inventory tracking
- Fraud detection
- Policy and procedure adherence
- Feedback implementation
- Cleaning techniques
- Dining area maintenance
- Reliable and punctual
- Flexible schedule
- Excellent people skills
- Adapt to diverse groups
- Excellent people skills
- Reliable and punctual
- Money handling
- Adapt to diverse groups
- Inventory tracking
- Feedback implementation
Certification
- Food handler certification
Timeline
Sales associate
Raising Cane's Restaurants
08.2025 - Current
Court monitor
SkyZone Entertainment
01.2025 - 06.2025
Liberty Hill Highschool