Summary
Overview
Work History
Education
Skills
Timeline
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Caylee Williams

Midland,TX

Summary

Performance-oriented and trainable individual, with ability, drive, and determination needed to succeed in new business development. Motivated by this new opportunity with an engaging personality and flexible approach. With an awareness of how to cater to a customers needs to facilitate an enjoyable experience.

Overview

7
7
years of professional experience

Work History

Sales Associate

Midland Athletic Company
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server/Bartender

The Tailgate
06.2022 - Current
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Server/Bartender Shift Manager

Sip Haus
05.2022 - 12.2022
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Curated an unique memorable experience for customers

Payroll Supervisor

Williams Marketing
08.2020 - 02.2022
  • Reviewed time records for fifteen employees to verify accuracy of information.
  • Monitored compliance with accepted accounting principles and company procedures.
  • Calculated payroll deductions by accurately using Quick Books and processed payroll to meet preset requirements.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.

Real Estate Intern

Crye-Leike
06.2021 - 12.2021
  • Supported team members by making copies, obtaining electronic signatures and procuring documents from public records.
  • Sent legally binding documents for electronic signature or via certified mail to obtain proof of timely delivery.
  • Created and organized digital copies of paper contracts and agreements, organizing and securing files according to company policy.
  • Stepped in to take responsibility for correspondence and other back-office duties for team members in case of time restrictions or scheduling conflicts.
  • Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
  • Compared properties possessing similar features to determine competitive market prices.
  • Taught how to "think like a client" and sell like a the #1 agent at the Crye-Leike office

Sales Associate

Nordstrom
12.2019 - 06.2020
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Maintained records related to sales, returns and inventory availability.

Customer Service Representative

Fitness 8:28
12.2017 - 07.2018
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Educated customers on how the memberships for the gym operated

Education

No Degree - Business Administration And Management

Texas State University
San Marcos, TX

Real Estate Agent in Tennessee - Real Estate

Real Estate Express
Online
01.2021

High School Diploma -

Monahans High School
Monahans, TX
08.2018

Skills

  • Meeting deadlines
  • Willingness to help others succeed
  • Upholding the standards that a company presents to me
  • Able to think intuitively
  • Technology savvy
  • Ability to complete a task efficiently
  • Telephone and email etiquette
  • Payroll Processing
  • Dining area maintenance
  • Sales expertise
  • Point of Sale Knowledge
  • High-Volume Dining
  • Memorization
  • Cash Handling
  • Curating Relationships

Timeline

Sales Associate

Midland Athletic Company
02.2024 - Current

Server/Bartender

The Tailgate
06.2022 - Current

Server/Bartender Shift Manager

Sip Haus
05.2022 - 12.2022

Real Estate Intern

Crye-Leike
06.2021 - 12.2021

Payroll Supervisor

Williams Marketing
08.2020 - 02.2022

Sales Associate

Nordstrom
12.2019 - 06.2020

Customer Service Representative

Fitness 8:28
12.2017 - 07.2018

No Degree - Business Administration And Management

Texas State University

Real Estate Agent in Tennessee - Real Estate

Real Estate Express

High School Diploma -

Monahans High School

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