Fiona Nelis
SEATTLE
Summary
Compassionate yet disciplined individual looking to apply communication skills in the role of Counseling Intern. Flexible and poised, promoting great interpersonal skills to build confidence.
Enthusiastic individual experienced in analyzing service-call issues and finding effective solutions. Offering an engaging and pleasant personality with expertise in building customer relationships. Outstanding diagnostic skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wetland Technician
Pacific Landscape Management
03.2023 - 10.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Production Officer of the Urban Riparian Restoration Team
WASHINGTON CONSERVATION CORPS
10.2021 - 09.2022
- Company Overview: King Conservation District
- Initiated crew efforts in chemical and mechanical removal of noxious weeds and the reestablishment of native vegetation in salmon-bearing riparian habitats
- Documented daily, weekly, and monthly activities and statistics including: square footage of project, quantity of invasive species removed, herbicide application records, and number and type of native plants installed on site
- Promoted conservation efforts and the sustainable use of natural resources through community outreach, demonstration projects, and providing technical assistance
Catering Coordinator
COMPASS ONE CATERING
04.2019 - 11.2020
- Company Overview: Amazon Seattle Campus
- Created, coordinated and managed catering events for the entirety of the Amazon Seattle campus
- Worked hands on with clients to execute work events and large conferences of up to 500 guests
- Managed and maintained an online database system (CaterTrax) to keep track of upcoming orders
- Tracked daily financial transactions and information in the CaterTrax system
- Collaborated with new team members to provide guidance and leadership in company wide protocols
Restaurant Manager
FALAFEL OF SANTA CRUZ
04.2015 - 07.2018
- Provided leadership and guidance to all staff and delegated tasks to all staff and manage staff's responsibilities
- Independently interviewed and hired new applicants with a focus on staff culture and collaboration
- Lead administrative efforts related to bookkeeping, hiring, firing, scheduling, etc
- Took on full leadership responsibilities when owner went on leave for extended period of time
Team Member
IKE'S LOVE & SANDWICHES
04.2013 - 09.2014
- Adapted quickly to job responsibilities that included: cooking, prepping, customer interactions, etc
- Managed fast paced customer flow and provided high quality customer service
- Worked collaboratively with all staff for efficient production of meals
Education
Bachelor of Arts - Environmental Studies
University of California
Santa Cruz, CA06-2018
Master of Arts - Addiction And Mental Health Counseling
Hazelden Betty Ford Graduate School
Online08-2027
Skills
- Report writing
- Safety protocols
- Cultural awareness
- Reporting and documentation
Accomplishments
- Foundations of Addictions Counseling
- Counseling Procedures and Skills
- Advanced Dual Diagnosis and Assessment for Co-Occurring Disorders
- Medical Issues, Psychopharmacology, and Medication Management
- Ethics and Professionalism
- Social and Cultural Diversity in Counseling
Completed courses in Graduate School:
Certification
- Wetland Delineation certificate
- Wildland Fire Chainsaw certificate
Timeline
Wetland Technician
Pacific Landscape Management
03.2023 - 10.2023
Production Officer of the Urban Riparian Restoration Team
WASHINGTON CONSERVATION CORPS
10.2021 - 09.2022
Catering Coordinator
COMPASS ONE CATERING
04.2019 - 11.2020
Restaurant Manager
FALAFEL OF SANTA CRUZ
04.2015 - 07.2018
Team Member
IKE'S LOVE & SANDWICHES
04.2013 - 09.2014
Bachelor of Arts - Environmental Studies
University of California
Master of Arts - Addiction And Mental Health Counseling
Hazelden Betty Ford Graduate School