Fiona O'Connor
San Francisco,CA
Summary
Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
Overview
9
9
years of professional experience
Work History
Server Supervisor
Toast
12.2014 - Current
- Served brunch and dinner in fast past restaurant for 9 years.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Led team of servers to consistently meet customer service and sales targets.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Education
Bachelor of Science - Agribusiness And Food Marketing
California Polytechnic University, Pomona
Pomona, CA06.2011
Skills
- Work well under pressure in fast past environment
- Excellent communication skills/ rapport with customers
- Mathematics/ deposit preparation/ etc
Timeline
Server Supervisor
Toast
12.2014 - Current
Bachelor of Science - Agribusiness And Food Marketing
California Polytechnic University, Pomona
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