Loriann Misko
Passaic,NJ
Summary
Dynamic server with a strong work ethic and proven ability to deliver exceptional service at Friendly’s. Skilled in problem-solving and maintaining customer satisfaction under pressure, effectively manages multiple tables while enhancing guest experiences. Recognized for training new hires and resolving complaints swiftly, ensuring a positive dining atmosphere.
Overview
2
2
years of professional experience
Work History
Server/waitress
Friendly’s
Elmwood Park, NJ
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Passaic High School
Passaic, NJSkills
Strong worth ethic
Delivers exceptional good service in a fast past environment
Ensures costumer satisfaction is to the highest degree
Ability to perform under high pressure environments
Problem-solving and critical thinking
Clear and professional verbal/written skills
Ability to stay calm and efficient in changing environments
Timeline
Server/waitress
Friendly’s
08.2023 - Current
Passaic High School