Fiona Slupecki

- Resolving customer complaints professionally, fostering positive relationships and maintaining brand reputation.

-Providing personalized recommendations based on customer preferences or allergies when asked.

- Learning every menu item's preparation and numerous off-label drinks to meet customer needs.

- Handling customers frequently asked questions such as business hours, menu specifics, and reservations through phone calls.

- Managing the flow of restaurant traffic by assigning tables based on server availability and guest preferences for optimal efficiency and timely manner.

- Serving customers with attentive and genuine hospitality within service to make guests experience more enjoyable with full satisfaction.

Coordinated social media campaigns for various product launches.

- Curating photoshoots for product placements.

- Bridging content and products with core audience.

- Providing constructive feedback to company executives for brand longevity.

Contracted to work with an existing social media team.

- Collaborating with peers on executing ad campaigns for skate demographic.

- Selecting attire relating to the ambience of shoot locations to match the general aesthetic of the brand using sample apparel that appears in the company look-book.

- Working on the social media page; Instagram, Twitter. etc.

-Increasing engagement towards restaurant by making content with coworkers for business's social media page.

- Utilizing past server experience to help out colleagues during peak hours such as problem solving, giving feedback for a more efficient workflow, and fostering a collaborative work environment that enhanced overall productivity levels.

- Maintaining positive and welcoming tone towards guests to ensure a great dining experience.