Fiona White
Lafayette,OR
Summary
I am a detail-oriented Alarm Dispatcher skilled in incident reporting, time management, and effective communication during emergencies. Proven ability to respond rapidly to high-pressure situations while maintaining accurate documentation. I have a background in patient care and a deep appreciation and enjoyment of different challenges that come with the a medical setting. I am very excited to begin my journey of dental assisting and I feel as though this will be welcome advancement in career path.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Alarm Dispatcher Medical/Burglary
Acadian Total Security
Lafayette, LA
10.2024 - Current
- Monitored alarm systems and responded promptly to emergency signals.
- Coordinated communication between security personnel and clients during incidents.
- Documented incident reports and maintained accurate records of alarm activations.
- Trained new staff on operational procedures and use of dispatch software.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained accurate patient records using electronic health record systems.
- Effectively communicated with patients in high stress situations on the correct procedure in life threatening medical situations
- Learned and implemented proper procedure when dealing with high risk patients including those under extreme mental stress
- Effectively communicated with those in high danger domestic violence situations while assuring that they receive the help they need
- Maintained clear communication and efficiency when dealing with commercial and residential burglaries including all documention that followed
EMT-Basic
Acadian Ambulance
Lake Charles, LA
08.2024 - 10.2024
- Provided emergency medical care and support during patient transport.
- Assisted in patient assessments to determine medical needs and conditions.
- Collaborated with healthcare professionals to ensure effective treatment plans.
- Maintained equipment and ensured readiness for emergency responses.
- Documented patient information accurately and efficiently in electronic systems.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
- Observed patient behavior to report changes to medical personnel.
Education
Dental Assisting
Lafayette Dental Assistant School
Lafayette, LA05-2026
NREMT -
National Registry Emergency Medical Technicians
Lake Charles, LA08-2024
GED -
Literacy Council-Southwest La
Lake Charles, LA03-2022
Skills
- Quick decision making
- Situational awareness
- Incident reporting
- Computer literacy
- Infection Control
- CPR and first aid
- Confidentiality understanding
- Medical documentation
- Team building
- Teamwork and collaboration
- Time management
- Basic life support
Certification
- EMT - Emergency Medical Technician
- CPR - Basic Life Support
Timeline
Alarm Dispatcher Medical/Burglary
Acadian Total Security
10.2024 - Current
EMT-Basic
Acadian Ambulance
08.2024 - 10.2024
Dental Assisting
Lafayette Dental Assistant School
NREMT -
National Registry Emergency Medical Technicians
GED -
Literacy Council-Southwest La