Firas Jaser
Summary
Results-driven leader with a proven track record in business strategy, global partnerships, and operations management. Adept at driving cross-functional initiatives, streamlining operational processes, and leading end-to-end execution of complex, high-impact programs. Expertise in market expansion, data-driven decision-making, and stakeholder alignment to optimize global operations.
Overview
16
16
years of professional experience
Work History
Senior Global Expansion Program Manager
Slalom Consulting
Seattle
10.2019 - Current
- Drove end-to-end global expansion across APAC, EMEA, and LATAM, accelerating market entry by 15% through risk mitigation and cross-functional stakeholder alignment
- Developed and implemented go-to-market (GTM) strategies, leading market feasibility studies and securing executive buy-in for strategic initiatives
- Optimized operational frameworks, creating KPI tracking systems that improved reporting efficiency by 25%, influencing executive decision-making
- Managed strategic initiatives in international business development, driving market penetration and optimizing business-critical processes
- Led cross-functional collaboration with legal, finance, HR, and IT, ensuring smooth regulatory compliance and seamless market entry execution
Senior Manager, Global Operations Communications
AIG
Houston
04.2015 - 10.2019
- Designed and executed crisis communication strategies, improving organizational response time to critical global incidents by 40%
- Advised C-suite executives on geopolitical risks, providing data-backed recommendations that enhanced operational resilience and risk mitigation
- Developed and implemented strategic communication campaigns, strengthening stakeholder engagement and brand positioning
Senior Manager, Corporate Programs
Institute of International Education (IIE)
Houston
10.2009 - 04.2015
- Led complex, multi-stakeholder international programs, ensuring seamless coordination across legal, finance, product, and sales teams for global initiatives
- Developed scalable operational processes and tracking systems to monitor progress, resolve blockers, and optimize cross-functional collaboration in international projects
- Managed high-profile international engagements, overseeing compliance, logistics, and diplomatic relations to strengthen partnerships and market entry efforts
- Spearheaded immigration and regulatory compliance programs, working with embassies and consulates to mitigate risks and streamline global operations
Education
Master of Arts - Cross-Cultural Studies
University of Houston
Bachelor of Arts - International Studies
University of St. Thomas
Skills
- Business Strategy & Operations
- Cross-Functional Leadership
- Go-To-Market (GTM) Strategy
- Data-Driven Insights & Decision Making
- Global Expansion & Market Entry
- Operational Process Optimization
- Risk Mitigation & Compliance
- Strategic Partnerships & Stakeholder Engagement
- Executive-Level Communication
Languages
- Arabic, Full Professional Proficiency
- Spanish, Professional Proficiency
Timeline
Senior Global Expansion Program Manager
Slalom Consulting
10.2019 - Current
Senior Manager, Global Operations Communications
AIG
04.2015 - 10.2019
Senior Manager, Corporate Programs
Institute of International Education (IIE)
10.2009 - 04.2015
Master of Arts - Cross-Cultural Studies
University of Houston
Bachelor of Arts - International Studies
University of St. Thomas
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