FIREHIWOT LEMI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Construction inspector position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
DGM
Dulles, VA
01.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Ramp Agent
ABM Aviation
Dulles, VA
10.2022 - Current
- Expedited boarding processes for passengers requiring assistance, providing courteous service while ensuring accessibility needs were met.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
Education
No Degree - Full Stack Web Development
Evangadi
Maryland, Us04.2023
Bachelor of Science - Hydraulic And Water Resources Engineering
Ambo University
Ethiopia 07.2019
Skills
- Construction Planning
- Communication
- Paperwork Processing
- Data Collection
- JavaScript
- React Js
- HTML5
- Next JS
Timeline
Customer Service Representative
DGM
01.2023 - Current
Ramp Agent
ABM Aviation
10.2022 - Current
No Degree - Full Stack Web Development
Evangadi
Bachelor of Science - Hydraulic And Water Resources Engineering
Ambo University