Fisher Pallai
Englewood,CO
Summary
Dynamic professional with a proven track record in customer service and media production. Excelled at Designer Shoe Warehouse by enhancing customer satisfaction and loyalty. Skilled in multitasking and problem-solving, with notable achievements in developing engaging content for 850KOA, reaching over 300,000 listeners. Demonstrates exceptional people skills and a knack for timely, impactful communication.
Overview
2
2
years of professional experience
Work History
Sales Associate
Designer Shoe Warehouse
05.2024 - 08.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Food Runner
Viewhouse
11.2022 - 02.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
BBA - Business Management
University of Colorado At Boulder
Boulder, CO05-2028
Skills
- Developed and curated engaging 30-second audio segments for 850KOA, a leading radio station in Colorado with a substantial listener base of over 300,000 These commercials were then read on-air by former Denver Bronco, and current play-by-play announcer of the Denver Broncos, Dave Logan
- Collaborated closely with the production team to ensure content was relevant, timely, and aligned with the station's brand and target audience
- Time management
- Problem-solving skills
Timeline
Sales Associate
Designer Shoe Warehouse
05.2024 - 08.2024
Food Runner
Viewhouse
11.2022 - 02.2023
BBA - Business Management
University of Colorado At Boulder
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