Open To Work
Fiyinfoluwa Otun
Washington
Work Preference
Summary
Detail-oriented IT Support Specialist with hands-on experience troubleshooting equipment and documenting issues accurately. Demonstrates strong problem-solving skills and effective communication while adhering to technical procedures in high-pressure environments. Quickly adapts to new tools and systems, leveraging operational and project-based experience to enhance workflow efficiency.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Air Transportation Specialist
U.S. Air Force Reserve
10.2024 - Current
- Processed and verified cargo and passenger documentation, ensuring adherence to safety, accuracy, and compliance standards.
- Follow detailed checklists and communication protocols via the digital workflow platform, coordinating with crew to meet mission timelines, which improves task prioritization and reduces response time.
- Inspected and operated material-handling equipment, identified issues, and reported them to uphold safety and efficiency in operations.
- Active Secret Clearance
Production Associate
Bimbo Bakeries USA
04.2024 - Current
- Operated industrial mixers and production equipment, monitored performance and troubleshot basic issues to ensure consistent output.
- Operate industrial mixers and production equipment, monitoring performance and troubleshooting basic issues to maintain consistency.
- Completed batch documentation, logs, and tasks to support efficient workflow with production and quality teams.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Organized workstations for maximum efficiency, reducing downtime between tasks.
Computer Science Summer Internship
Google
06.2020 - 07.2020
- Collaborated with a team to design and develop a web application using Java, HTML, and CSS, enhancing user experience.
- Participated in code reviews and debugging sessions, contributing to improved code quality and effective problem-solving.
- Gained experience with Google's engineering tools, workflows, and technical development practices.
- Communicated technical concepts clearly to mentors and peers, facilitating knowledge transfer in a fast-paced learning environment.
- Applied foundational principles in software engineering, UI/UX, and version control.
- Strengthened teamwork, adaptability, and analytical thinking through structured engineering challenges.
Education
Bachelor of Science - Cybersecurity
Western Governors University
Salt Lake City, UT 08.2025 - 07.2026
Associate of Science - Computer Science
Georgia State University
GA 08.2020 - 05.2022
Skills
- Help desk support
- Ticketing Systems (ServiceNow)
- Windows 10/11 Support
- System Configuration & Imaging
- Hardware & Software Troubleshooting
- Networking fundamentals
- Backup & Recovery Systems
- Security & Compliance Fundamentals
- Problem Solving & Analytical Thinking
- Attention to Detail
- Workflow and Task Prioritization
- Time Management
- Team Collaboration
- Customer Service Orientation
- Adaptability & Quick Learning
- Record management
- Basic Linux Administration
- User-friendly communication
Certification
- COMPTIA A+, 11/25
- MTA: HTML5 Application Development Fundamentals, 03/19
Website, Profile
- www.linkedin.com/in/fiyinfoluwaotun
Timeline
Bachelor of Science - Cybersecurity
Western Governors University
08.2025 - 07.2026
Air Transportation Specialist
U.S. Air Force Reserve
10.2024 - Current
Production Associate
Bimbo Bakeries USA
04.2024 - Current
Associate of Science - Computer Science
Georgia State University
08.2020 - 05.2022
Computer Science Summer Internship
Google
06.2020 - 07.2020