Flanagan Brassfield
Los Angeles,CA
Summary
Being customer & work oriented makes Flanagan a proficient asset to the work environment. He prides himself on giving customers the most satisfactory experience they can have. Working well under pressure and de-escalating situations in calm manners are his specialty, making him a leader in the work environment and overall positive energy for both co-workers & customers!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Scooper
scoops Ice Cream House
08.2018 - 03.2020
- Company Overview: Coffee & Ice cream Parlor
- Customer Service
- Coffee & Ice cream Parlor
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
Barista
Terra Verde
03.2019 - 03.2020
- Company Overview: Coffee & Food cafe
- Customer Service
- Coffee & Food cafe
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server/Host
Parker John's
01.2021 - 06.2022
- Company Overview: BBQ & Pizza Restaurant
- Customer Service
- BBQ & Pizza Restaurant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Acting For Television & Film
The American Musical And Dramatic Academy
Manhattan, NY02-2025
Skills
- Communication Skills
- Strategic Planning
- Patient Self-Management
- Sales Analysis
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Accomplishments
Wisconsin Choral Directors Association (01/2017 - 01/2022)
- Chosen to sing along side prestigious singers/directors of WI
Certification
- Scholarship, 05/2022, $6,750 in total, renewable up to 4 years
Hobbies and Interests
- Performing Arts
- Acting
- Singing
- Dancing
- Business
- Stocks
- Teaching
- Socializing
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Server/Host
Parker John's
01.2021 - 06.2022
Barista
Terra Verde
03.2019 - 03.2020
Scooper
scoops Ice Cream House
08.2018 - 03.2020
- Scholarship, 05/2022, $6,750 in total, renewable up to 4 years
Bachelor of Arts - Acting For Television & Film
The American Musical And Dramatic Academy
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