Flauris Urena
Miramar
Summary
Results-driven Retail Sales Manager with proven expertise in customer service, team leadership, and sales optimization. Focused on implementing strategies that enhance customer satisfaction and drive revenue growth.
Overview
9
9
years of professional experience
Work History
Retail Sales Manager
AutoZone
11.2019 - Current
- Led daily operations, ensuring exceptional customer service and team performance.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management strategies to optimize stock levels.
- Analyzed sales data to identify trends and drive promotional strategies.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Owner/Operator
Gaby And Nick TRansport
10.2018 - 11.2019
- Oversaw daily operations, ensuring timely and efficient transportation services.
- Managed logistics and scheduling to optimize route efficiency and reduce costs.
- Developed and implemented safety protocols, enhancing employee safety standards.
- Trained and mentored new staff, fostering a culture of continuous improvement.
Retail Sales Manager
AutoZone
03.2017 - 10.2018
- Supervised daily operations of sales team to ensure optimal performance and customer satisfaction.
- Analyzed inventory levels and sales trends to optimize stock replenishment strategies.
- Streamlined inventory management with consistent monitoring and timely reordering of parts.
Education
High School Diploma -
Miramar High School
Miramar, FL06-1997
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Clean driving record
- Safe driving practices
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Manager
AutoZone
11.2019 - Current
Owner/Operator
Gaby And Nick TRansport
10.2018 - 11.2019
Retail Sales Manager
AutoZone
03.2017 - 10.2018
High School Diploma -
Miramar High School