Organized and dependable employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Maurices
09.2022 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Collaborated with the management team to develop strategic plans for business growth and improvement..
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Dog Groomer Trainee
Petsmart
06.2022 - 07.2023
Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
Increased client retention through effective communication and understanding of pet owner preferences.
Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Registered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical CenterRegistered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical Center