Flavio Lopes
Kissimmee,Florida
Summary
Resourceful in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
10
10
years of professional experience
Work History
Parts Counter Person
Kissimmee Motorsports Kawasaki
Kissimmee, FL
02.2023 - Current
- Received, examined and reshelved returned parts.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Performed daily cycle counts on inventory items in order to maintain accurate stock levels.
Team Lead
Adidas
Orlando, Florida
11.2019 - 04.2023
- Supervised the daily work of staff to ensure work prioritization and quality
- Mentored and coached team members to ensure successful performance
- Delegated tasks to team members according to project requirements and employee strengths
- Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities.
Detailer
Toyota
Claremont, Florida
03.2017 - 12.2018
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Detailed the entire vehicle both inside and outside by hand or machine buffing and polishing.
- Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.
Body Shop Assistant
Kissimmee auto collision
kissimmee, Florida
10.2016 - 05.2017
- Cleaned store areas, such as counters and displays, to maintain a neat and orderly appearance.
- Attended team meetings regularly to stay updated on new products or changes in procedures.
- Served as point-of-contact for customer inquiries about body care products or services offered in the shop.
- Restocked depleted items throughout day as necessary.
Sales Associate
Nike
Orlando, Florida
02.2014 - 10.2016
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Liberty high school
05.2015
Skills
- Pollution Prevention
- Task Monitoring
- Quality Standards
- Field Support
- Operational Efficiency and Safety
- Job Assignments
- Staff Training
- Stock Control
- Coordinating Paperwork
- Invoice Processing
- Vendor Relations
- Workplace Safety
- Team Collaboration
- Email Communication
- Report Generation
- Maintenance Schedules
- Performance Tracking
Timeline
Parts Counter Person
Kissimmee Motorsports Kawasaki
02.2023 - Current
Team Lead
Adidas
11.2019 - 04.2023
Detailer
Toyota
03.2017 - 12.2018
Body Shop Assistant
Kissimmee auto collision
10.2016 - 05.2017
Sales Associate
Nike
02.2014 - 10.2016
High School Diploma -
Liberty high school
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