Flavio Rosales
Greenacres,WA
Summary
Proven leader with a track record of enhancing team productivity and compliance at Syngenta Seeds through effective supervision and feedback. Undergraduate student from Eastern Washington University pursuing a career in dentistry to be able to provide care for those in need. Bilingual, who enjoys interactions with others and making them feel safe. Really enjoy answering questions in detail to make things clear and less stressful for those who are feeling uneasy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
Syngenta Seeds
2018.10 - 2023.08
- Supervised team of 5 to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback a
Sales Associate
Walmart
2018.01 - 2018.09
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Sears
2017.01 - 2017.12
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Biology
Eastern Washington University
Cheney, WA06.2024
Associate of Science - Biology
Columbia Basin College
Pasco, WA06.2022
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Anatomy knowledge
- Laboratory Experience
- Dental Terminology
- Face Anatomy Understanding
- BLS/AED
Certification
BLS Certification
June 2024 to 2026
AED certification
June 2024 to 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Syngenta Seeds
2018.10 - 2023.08
Sales Associate
Walmart
2018.01 - 2018.09
Sales Associate
Sears
2017.01 - 2017.12
Bachelor of Science - Biology
Eastern Washington University
Associate of Science - Biology
Columbia Basin College
BLS Certification
June 2024 to 2026
AED certification
June 2024 to 2026
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