Flavius Suciu
Sailfish Club of Florida
West Palm Beach
3
Languages
1
Certification
2027
years of professional experience
Dynamic server and bartender with a proven track record in exceptional customer service and team collaboration. Skilled in attention to detail and decision-making, ensuring a memorable guest experience in fast-paced environments.
Work History
Barista/Bartender/Server
- Prepared and served a variety of coffee beverages to meet customer preferences.
- Maintained cleanliness and organization of workstations and dining areas to enhance guest experience.
- Engaged with customers to provide exceptional service and foster loyalty.
- Operated espresso machines, grinders, and other equipment efficiently for optimal beverage quality.
- Trained new staff on coffee preparation techniques and customer service standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Implemented strategies to reduce waste during beverage preparation processes.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Server
1 Year 2 Months- Assisted in training new servers on menu items and service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Streamlined order-taking process to minimize wait times for diners.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
8 Months- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Managed cash transactions accurately, ensuring balanced till at end of shifts.
- Adapted quickly to changing customer needs and restaurant demands.
- Supported special events by setting up dining areas according to specifications.
- Obtained thorough knowledge of menu offerings to provide recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
- Bachelor’s Degree in Civil Engineering
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Opening and closing duties
Cash handling
Team leadership
Exceptional customer service
Decision-making
Beverage preparation
Safe food handling
POS systems
Certification
- ServSafe Food Handler Certification
- CPR certified
Languages
Spanish
Professional Working
English
Native or Bilingual
French
Limited Working
Timeline
Server
Sailfish Club of Florida
06.2025 - CurrentRead More
Server
Mar-a-Lago Club
10.2024 - 06.2025Read More
Barista/Bartender/Server
Hospitality Industry-Romania
Read More
Technical University of Cluj-Napoca
from Bachelor’s Degree in Civil Engineering
Read More