Motivated and versatile professional experienced in customer relations, inventory management, and retail merchandising. Committed to delivering excellent service, maintaining operational efficiency, and pursuing long-term career growth opportunities.
Work History
Customer Sales Representative
2 Years 3 Months
Xfinity Comcast | 02.2024 - 05.2026
Resolved customer inquiries regarding billing, service, and account changes using CRM and order management system.
Processed sales orders, service upgrades, and account modifications with accuracy and compliance.
Collaborated with technical support, billing, and installation teams to resolve complex service issues.
Educated customers on promotions, pricing, equipment options, and service features to support informed decisions.
Picker
2 Years 5 Months
Kochs Food | 06.2023 - 11.2025
Picked customer orders accurately using RF scanner and warehouse picking lists.
Retrieved products from storage locations while maintaining order accuracy and stock rotation.
Verified item codes, quantities, and product conditions before packing for shipment.
Operated pallet jack to move completed orders safely through warehouse aisles.
Worked fast to meet assigned daily picking quotas.
Travel Merchandiser
4 Years 2 Months
SPAR Group | 02.2019 - 04.2023
Executed planogram resets and maintained accurate product placement across assigned store locations.
Replenished shelves, end caps, and displays to support consistent product availability.
Built attractive product displays aligned with promotional and seasonal merchandising standards.
Coordinated with store teams to improve shelf readiness and merchandising execution.
Education
High School Diploma
Griggs International Academy | Berrien Springs, MI | 10-2014