Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Flinora Wilson

Newark,NJ

Summary

Dynamic and results-driven professional with a strong background in operations, customer service, and communication, bringing a proven ability to adapt quickly and excel in diverse environments. Known for delivering high-quality results, managing multiple priorities with precision, and building meaningful relationships with clients, teams, and stakeholders. Demonstrates exceptional problem-solving skills, attention to detail, and a proactive mindset that drives efficiency and success. Committed to continuous growth, professionalism, and contributing value to organizations through reliability, leadership, and a solutions-oriented approach.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Transportation Security Officer (GS-12)

(DHS-TSA)
Newark, NJ
09.2023 - Current
  • Evaluated passenger documentation and determined admissibility in compliance with federal security and regulatory standards. Reviewed sensitive information and identified potential fraud, security risks, and policy violations, escalating concerns as appropriate.
  • Collaborated with law enforcement and federal partners to address security threats and ensure public safety. Assisted in implementing and enforcing security procedures, ensuring alignment with national security policies
  • Conducted thorough assessments of individuals and situations to support risk-based decision-making in high-volume environments
  • Provided leadership support by guiding team members, maintaining operational efficiency, and ensuring adherence to protocols
  • Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information
  • Responding to breaches of security and emergency situations
  • Training team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources.

Full-time: 40 per week

Salary: $77,587

Supervisor: Zola Simmon (201)344-7347

Transportation Security Officer (GS 11)

(DHS-TSA)
Newark, NJ
02.2016 - Current
  • Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft. Performing searches and screening, which may include physical interaction with passengers
  • Controlling terminal entry and exit points. Interacting with the public, giving directions and responding to inquiries.
  • Assisted in the development, evaluation, and delivery of training programs on federal regulations, policies, and standard operating procedures, ensuring compliance, consistency, and operational effectiveness.
  • Provided technical guidance and support on case processing, regulatory requirements, and procedural compliance, while identifying process improvements and ensuring adherence to legal and organizational standards

Full time: 40hr per week

Salary: $74,417

Supervisor: Zola Simmon (201)344-7347

Assistant site manager

U.S. Security Associates
Clifton, NJ
04.2013 - 09.2016
  • To ensure that all officers assigned to field site were in attendances, proper uniform attire and appointed to their positions
  • Patroling the area for any safey hazard that the officer may have missed on their patrol rounds; overseeing that the bus logs were in proper format and placement
  • Approving time off for sick and vacations.

Detention Officer

CCA Detention center
Elizabeth, NJ
09.2013 - 01.2014
  • Performs routine duties in accordance with established policies, regulations and procedures to maintain order and provide for the security, care and direct supervision of inmates/residents in housing units, at meals, during recreation, on work assignments and during all other phases of activity in a correctional facility
  • May employ weapons or force to maintain discipline and order
  • Work any post assignment on any shift
  • Post Assignment include: Armory/Key Control, Central or Pod Control, Count Room, Education, Housing Unit, Intake/Booking/Property, Kitchen, Laundry, Library, Maintenance, Medical, Recreation, Utility/Escort, Segregation and Visitation.

Education

Sociology -

William Paterson University
Wayne, NJ
01-2015

Bachelor of Arts - Psychology

Bloomfield College
Bloomfield, NJ
06-2010

High School Diploma -

Cicely L. Tyson School of Performing Arts
East Orange, NJ
06-2010

Skills

  • Customer Service
  • Marketing & Sales
  • Team motivation and development
  • Proficient in Microsoft Vista, Windows XP, PowerPoint, Word, Excel, and SPSS
  • Protocol Implementation
  • Passport Checks
  • Report Development
  • Incident Reporting/ Procedure Implementation
  • Operations Management
  • Law Enforcement Collaboration
  • Excellent Communication

Certification

Basic Life Support (BLS)

References

Alnisa Dunkin, Teacher, (973)687-5513 

Dorothy Moody, DHS Editor, (973)392-3525

Paris Gray, Nurse (347)228-0983

Timeline

Lead Transportation Security Officer (GS-12)

(DHS-TSA)
09.2023 - Current

Transportation Security Officer (GS 11)

(DHS-TSA)
02.2016 - Current

Detention Officer

CCA Detention center
09.2013 - 01.2014

Assistant site manager

U.S. Security Associates
04.2013 - 09.2016

Bachelor of Arts - Psychology

Bloomfield College

High School Diploma -

Cicely L. Tyson School of Performing Arts

Sociology -

William Paterson University