Lori Schrank
Steubenville,OH
Summary
Seasoned security professional with a robust background at TSA and Smithfield OH Police Department, excelling in passenger screening and fostering team collaboration. Demonstrated expertise in threat assessment and emergency response, achieving significant improvements in public safety. Known for exceptional leadership, critical thinking, and a proactive approach to security and community engagement.
Focused Lead Transportation Security Officer with a passion for providing security and protection of travelers. Skilled with operating the necessary technology to identify threats. Friendly and personable with excellent communication skills.
Knowledgeable with strong background in transportation security. Successfully led teams to enhance security protocols and ensure compliance with regulations. Demonstrated ability to manage crisis situations and implement effective security measures.
Experienced in screening people, belongings, and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs.
Detailed Lead Transportation Security Officer with the proven to maintain composure in high-stress situations. Offering critical thinking skills to quickly respond to security issues. Experienced leading teams of up to [Number] security officers.
Professional in transportation security with comprehensive experience in safeguarding facilities and personnel. Proven ability to lead teams, adapt to dynamic environments, and implement effective security measures. Skilled in risk assessment, crisis management, and regulatory compliance. Known for reliability, collaboration, and achieving optimal results in high-pressure situations.
Professional Lead Transportation Security Officer with [Number]-year career maintaining traveler safety through effective and efficient security screenings. Adept at training and supervising junior security officers. Committed to helping officers reach potential and advance professionally.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Transportation Security Officer
TSA
03.2002 - 06.2014
- Managed team of trained security professionals engaged in anti-terrorism activities.
- Safeguarded transportation operations at commercial airports and railway stations.
- Participated in ongoing professional development courses to stay current on industry trends and best practices within transportation security field.
- Supported overall airport operations by collaborating with airline representatives on matters related to flight schedules or aircraft security.
- Enhanced security protocols by conducting thorough risk assessments and implementing necessary measures.
- Consistently met or exceeded performance metrics, demonstrating commitment to excellence in transportation security operations.
- Facilitated interdepartmental cooperation to address potential security vulnerabilities across airport facilities.
- Maintained accurate records of employee performance evaluations, providing constructive feedback for improvement opportunities.
- Ensured adherence to established policies regarding prohibited items, reporting discrepancies as needed for further investigation or disciplinary measures.
- Reduced wait times and increased passenger satisfaction by effectively managing checkpoint operations.
- Established a positive work environment through strong leadership skills and open communication channels among team members.
- Addressed any customer complaints or concerns professionally, working towards satisfactory resolutions while upholding TSA standards.
- Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
- Collaborated with federal, state, and local law enforcement agencies to ensure seamless communication and coordination during security incidents.
- Implemented new technologies and procedures to enhance overall airport security operations.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Coordinated with security personnel throughout facility via [Type] device communication, updating colleagues on situations requiring attention or action.
Police Officer
Smithfield OH Police Department
07.2001 - 07.2005
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Thoroughly analyzed criminal information and processed crime scenes.
- Checked vehicle equipment for proper functioning prior to use.
- Handled citation and traffic violation paperwork.
- Monitored traffic violations, issuing citations as necessary.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Apprehended offenders and conducted interviews and interrogations.
- Patrolled assigned areas to prevent and detect roadway crimes.
Education
Police Academy
Jefferson Community And Technical College
Steubenville, OH07-2001
Skills
- Passenger screening
- Surveillance monitoring
- Responding to emergencies
- Hazardous materials handling
- Security screening
- Access control
- Threat assessment
- Policy enforcement
- New employee training
- Baggage inspection
- Emergency preparedness
- Mentoring new hires
- Imaging technology
- Handling sensitive information
- Operating security equipment
- Security equipment management
- Overseeing security details
- Cross-functional coordination
- Customer service and assistance
- Integrity and honesty
- Customer relations skills
- Behavioral observations
- Physical fitness
- Stress tolerance
- Team development
- Security station experience
- Incident reporting
- De-escalation techniques
- Baggage inspections
- Behavioral analysis
- Radio communication
- Threat mitigation
- Entry and exit monitoring
- Passenger relations
- Protocol implementation
- X-ray machine operation
- Passport checks
- Object identification
- Security risk assessment
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Proactive problem-solving
- Decision-making
- Team coordination
- Team building
- Task prioritization
- Self motivation
- Public safety
- Professionalism
- Security clearance
- Threat detection
- Continuous improvement
- Adaptability
- Written communication
- Airport certified employee - [area of expertise]
- Report writing
Accomplishments
- Supervised team of 7-10 staff members.
Certification
- Explosive Trace Detection Certification - Transportation Security Administration (TSA).
- Basic X-ray Screening Certification - Transportation Security Administration (TSA).
- Occupational Safety & Health Administration 10-hour Course in General Industry Safety and Health (OSHA 10-Hour General Industry) - Occupational Safety and Health Administration.
- Transportation Security Screener Certification (TSSC) - Transportation Security Administration (TSA).
- Screening of Persons by Observational Techniques Certificate – Transportation Security Administration (TSA).
- Behavior Detection and Analysis Training Certificate - Transportation Security Administration (TSA).
Timeline
Lead Transportation Security Officer
TSA
03.2002 - 06.2014
Police Officer
Smithfield OH Police Department
07.2001 - 07.2005
Police Academy
Jefferson Community And Technical College
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