Robert P Ciampa
TSA
Middleton,Massachusetts
32
years of professional experience
Professional Lead Transportation Security Officer with 18+-year career maintaining traveler safety through effective and efficient security screenings. Adept at training and supervising junior security officers. Committed to helping officers reach potential and advance professionally.
Work History
Lead Transportation Security Officer
18 Years 3 Months- I Direct the work of transportation security officers: Set priorities, assign tasks, monitor and evaluate work performances, coach and develop employee capabilities, provide conflict management, oversee and approve annual leave, and implement or recommend corrective/disciplinary actions, as appropriate.
- I have assisted with conducting comprehensive inspections of passengers and baggage to ensure airport security posture.
- I have overseen and administered compliance with applicable civil aviation security policies, regulations, and agreements as they pertain to passenger and baggage screening.
- I identify potential problems or deviations from transportation security standards and offer effective resolutions.
- I insure the overall adequacy, effectiveness, and efficiency of TSA-approved airport security screening programs.
- I have participated in testing of airport security systems to ensure compliance with laws, policies, and regulations.
- I have analyzed the security checkpoint and surrounding areas to ensure safety of passengers, personnel, and visitors.
- I provided detailed written report of all passenger violations.
- I determine the adequacy of corrective actions employed to improve security postures and to restore compliance; provide detailed written reports of observed inadequacies.
- Identify, collect, and preserve legal evidence taken from passengers or baggage to support law enforcement actions; write detailed incident reports.
- I have determined when law enforcement action should be initiated at checkpoints; prepare written incident reports.
- I have been subjected to provide testimony and participates in enforcement proceedings.
- I have searched for unusual trends in screened items that violate Federal law and that appear to have the potential for developing a security/safety risk.
- I have provided assistance to employees on Human Resources/personnel issues.
- I have Investigated disciplinary actions taken against personnel to determine if there is a history of actions, particularly with sick leave abuse. Document histories and write reports. Write letters of counseling to individuals in question. Ensure sick leave is noted on T&L reports. Recommend the type of action and level of penalty commensurate with the nature and severity of violation on personnel issues. Reprimand lesser offenses.
- Analyzed, evaluated, and trained Standard Operating Procedural changes on a day-to day basis.
- Analyzed the effectiveness of Standard Operating Procedures within checkpoint setting in order to make recommendations to improve the screening process for both officers and the traveling public.
- Member of the OS interior threat team, performing screening of stakeholder employees, screening of aircraft, perform several plays set forth by the AFSD as described in the ITT standard operating procedures handbook.
- I have received many rewards of merit, i.e., Eagle eye award, customer service and above and beyond helping a stakeholder survive a medical emergency.
- I have conducted fewer complex inspections or portions of more complex inspections.
- I have instructed basic technical inspection knowledge acquired in formal core training and on-the-job training (OJT), along with any limited experience gained prior to or after such training.
- I have conducted regulatory inspections and investigations, and supporting criminal investigations related to alleged or suspected security violations.
- I have responded to security incidents, threats, violations, or potential violations.
- I have provided overt and covert presence, including high visibility activities, to detect and reduce identified security threats and vulnerabilities.
- I have participated in covert and overt test and audits, as well as vulnerability assessments.
- I have reviewed and implemented assessment reports and testing results with specific attention to identifying unusual trends or actions that appear to have the potential for developing a security or safety problem.
- This is a federal job
- Supervisor: Wayne Cowan (978-888-5045)
- Okay to contact this Supervisor: Yes
Owner Operator
25 Years 1 Month- I have owned and operated this business since its inception.
- I have been designated as number one auto and truck accessory shop for several years in many north shore publications including Salem evening news.
- My duties include but are not limited to serving customers, supplying the wholesale market with parts and supplies.
- Book keeping, ordering, paying bills and running the operation with a positive and upbeat atmosphere.
- Many of my customers have been loyal patrons since 1994 and continue to recommend me to their friends and family.
- Supervisor: myself (9788369681)
- Okay to contact this Supervisor: Yes
Education
High School Diploma
Skills
Passenger screening
Security screening
Threat assessment
Policy enforcement
New employee training
Emergency preparedness
Incident response
Handling sensitive information
Imaging technology
Overseeing security details
Customer service and assistance
Customer relations skills
Team development
Incident reporting
De-escalation techniques
X-ray machine operation
Radio communication
Security risk assessment
Entry and exit monitoring
Object identification
Security breach management
Passenger relations
Threat mitigation
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Excellent communication
Critical thinking
Timeline
Lead Transportation Security Officer
TSA
05.2008 - CurrentRead More
Owner Operator
Paceauto and Truck Center
05.1994 - 06.2019Read More
Wintrop High School
High School Diploma
Read More