Sidy Seayam
Haverhill,MA
Summary
Experienced Transportation Security Officer skilled in x-ray machine operation and customer relations. Conducts thorough screenings and trains security personnel to ensure compliance and enhance passenger safety. Implements effective safety measures to create secure and efficient environments for travelers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Transportation Security Officer
Department of Homeland Security
Boston, Massachusetts
02.2023 - Current
- Conducted security screenings of passengers and baggage at transportation facilities.
- Inspected baggage for prohibited items using x-ray machines, metal detectors, explosive trace detection systems.
- Searched individuals and baggage for weapons and other prohibited items.
- Performed random searches of passengers, luggage, cargo, and vehicles.
- Guarded restricted areas to prevent unauthorized entry.
- Implemented security measures to enhance passenger safety during peak travel times.
- Coordinated passenger traffic flow through airport security checkpoints, enhancing passenger experience during peak travel times.
- Operated security equipment for screenings using hand wands and X-ray machines.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Ensured compliance with applicable laws, regulations, policies, and procedures.
- Trained new officers on security procedures and emergency response protocols to ensure readiness for various situations.
- Supervised team of security officers, maintaining protocol adherence and operational efficiency.
- Participated in drills to prepare for emergency situations and improve response times.
- Provided security and protection to travelers across all transportation sectors.
- Completed thorough zone searches to check for physical tampering and restricted items.
Operator
Uber Technologies
Saugus, USA
05.2016 - Current
- Ensured safe, timely arrivals for customers, enhancing overall satisfaction.
- Managed routes using iPhone app technology to optimize travel efficiency.
- Presented a polished image to create a welcoming environment for customers.
- Created and maintained Excel spreadsheet to track mileage and expenses.
Lead Concierge/ Marketing
Connected Concierge
Boston, USA
01.2017 - 09.2018
- Lead the opening of a new property in Boston (One Canal), establishing the operating procedures and training new hires.
- Provided concierge services for residents, including event planning, local directions, and reservations.
- Coordinated events and hosted monthly newsletters for building, enhancing resident engagement and communication.
- Coordinate often complex requests and build positive relationships with residents and neighboring businesses.
- Greeted residents and signed in guests, contractors, and vendors, fostering a welcoming environment.
- Maintained property image through attention to appearance and service, while enforcing property rules and regulations.
Delivery Driver
Uphams House
Boston, USA
02.2015 - 02.2017
- Completed daily deliveries from restaurant to local customers, ensuring timely service within 5 miles.
- Adhered to safe driving techniques to maintain compliance with traffic regulations.
- Facilitated order placement by providing assistance to customers over the phone and in-person.
General Manager
PMLRA Pizza Inc.
Hyde Park, USA
12.2012 - 02.2015
- Coordinated daily restaurant operations, reviewed product quality, and estimated future inventory needs for goods, kitchen utensils, and cleaning products.
- Ensured compliance with sanitation and safety regulations while managing restaurant image and identifying improvement strategies.
- Hired, fired, and scheduled staff to optimize restaurant operations.
- Implement policies that will maintain restaurant operations.
Assistant Manager
Adam’s Pizza
Medford, USA
11.2011 - 11.2012
- Respond efficiently to customer complaints and appraise staff performance.
- Implement policies that will maintain restaurant operations.
- Control daily cash revenue and drop it at the bank overnight.
Education
Associates Degree - Criminal Justice/ Law
Bunker Hill Community College
Charlestown, MA09-2018
Customer Service Specialist -
Computer Systems Institute
Charlestown, MA05-2013
Hospitality Industry Professional -
Computer Systems Institute
Charlestown, MA05-2012
Skills
- Security screening expertise
- Passenger screening
- Baggage inspection
- X-ray machine operation
- Body scanner operation
- Explosive trace detection
- Weapon safety protocols
- Passport checks
- Surveillance monitoring
- Sensitive information handling
- Team leadership
- Public safety awareness
- Hazardous materials handling
- New employee training
References
AVAILABLE UPON REQUEST
Extracurricular Activities And Achievements
- The Homeless Journey: Distribute food/ clothes to the homeless, 2015
- AL-Imam Jaber Bin Zaid: Captain of the Volleyball team, 2008 - 2010
Languages
Arabic
Native/ Bilingual
English
Full Professional
Spanish
Limited
Certification
- License to Carry Firearms (M.G.L. c. 140, & 131) Class A Large Capacity
- FEMA - Introduction to Incident Command Systems, ICS-100
- Emergency Care & Safety Institute Course (Health Care Provider CPR & AED)
Affiliations
- AL-Emmam Jaber Bin Zayd: Captain of the Volleyball team, 2008 - 2010
- The Homeless Journey: Distribute food/ clothes to the homeless, 2015
Timeline
Lead Transportation Security Officer
Department of Homeland Security
02.2023 - Current
Lead Concierge/ Marketing
Connected Concierge
01.2017 - 09.2018
Operator
Uber Technologies
05.2016 - Current
Delivery Driver
Uphams House
02.2015 - 02.2017
General Manager
PMLRA Pizza Inc.
12.2012 - 02.2015
Assistant Manager
Adam’s Pizza
11.2011 - 11.2012
Associates Degree - Criminal Justice/ Law
Bunker Hill Community College
Customer Service Specialist -
Computer Systems Institute
Hospitality Industry Professional -
Computer Systems Institute