Flor Garcia
Reno
Summary
Adaptable high school student (3.0 GPA) with 1+ years of work experience and a proven knowledge of customer communications, customer satisfaction, and customer service. Aiming to leverage my abilities to successfully fill the Waitress role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Qdoba Mexican Eats
03.2024 - 02.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
GSA
Rise/OurPlace
01.2023 - 02.2024
- Attended committee meetings to propose, discuss and advance management and investment ideas.
- Reviewed and improved reimbursement and net receivable policies.
- Developed ideas for raising capital to fund special projects.
- Spearheaded promotional events to raise awareness and promote initiatives.
- Delivered timely reports on project status, offering transparency into progress toward achieving established goals.
Education
High School Diploma - undefined
PROCTER HUG HIGH SCHOOL
Reno, NV06.2023
Skills
- Spanish-Read, Write, and Speak
- Cash handling
- Employee training
- Workplace safety
- Customer-oriented
- Inventory control and record keeping
- Conflict resolution techniques
- Document management
Timeline
Shift Supervisor
Qdoba Mexican Eats
03.2024 - 02.2025
GSA
Rise/OurPlace
01.2023 - 02.2024
High School Diploma - undefined
PROCTER HUG HIGH SCHOOL
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