Flor Lazo
El Paso,TX
Summary
Motivated and disciplined student with a solid academic foundation, complemented by strong communication and problem-solving skills developed in a fast-paced customer service environment. Proven ability to manage administrative tasks efficiently, handle inquiries professionally, and deliver exceptional service to clients. Eager to transition into a new field, utilizing transferable skills to drive organizational success and contribute positively to team dynamics. Committed to continuous learning and growth, ready to embrace new challenges and opportunities.
Overview
2
2
years of professional experience
Work History
Gym Front Desk Associate
PSC TAMUT
08.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment and addressing inquiries promptly.
- Maintained organization of reception area, ensuring materials and resources were readily available for staff and visitors.
- Assisted in resolving student concerns by providing information about college services and policies effectively.
- Performed basic daily bookkeeping tasks.
Cinema Worker
Cinemark Theaters
12.2024 - 07.2025
- Engaged with customers to provide movie recommendations and information on upcoming releases.
- Conducted routine cleaning of theaters between showings to maintain a clean and safe environment.
- Maintained positive working relationship with fellow staff and management.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Team Member
Menchies Frozen Yogurt
07.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Gym Front Desk Associate
Western Texas College
01.2024 - 05.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Associate of Science - Biology
Western Texas College
Snyder, TX12.2024
Bachelor of Science - Biology
Texas A&M University, Texarkana, TX, US
Texarkana, TX05-2027
Skills
- Cleanliness maintenance
- Cash handling expertise
- Concession management
- Excellent customer service
- Patience and empathy
- Strong work ethic
- Organizational skills
- Time management
- Verbal and written communication
Languages
Spanish
Professional
Extracurricular activities
I play collegiate volleyball at Texas A&M University- Texarkana
Timeline
Gym Front Desk Associate
PSC TAMUT
08.2025 - Current
Cinema Worker
Cinemark Theaters
12.2024 - 07.2025
Team Member
Menchies Frozen Yogurt
07.2024 - 08.2024
Gym Front Desk Associate
Western Texas College
01.2024 - 05.2024
Associate of Science - Biology
Western Texas College
Bachelor of Science - Biology
Texas A&M University, Texarkana, TX, US
Interest
- Gym- I like to workout
- Volunteering- Doing this as a team at senior facilities
- Babysit- I love kids