Summary
Work History
Education
Skills
Timeline
Generic

Ivy Cobs

Madera,CA

Summary

Dynamic professional with extensive experience at LA Fitness Gym, excelling in front desk operations and customer service. Proven ability to enhance member experiences through effective communication and appointment scheduling. Skilled in billing inquiries and fostering a welcoming environment, while providing emotional support and engaging activities for children.

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Work History

Front Desk Receptionist

LA Fitness Gym
Phoenix, AZ
09.2025 - 12.2025
  • Greeted and assisted members with inquiries and requests, fostering a welcoming environment.
  • Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
  • Maintained cleanliness and organization of reception area, enhancing overall gym aesthetics.
  • Scheduled appointments and classes using gym management software, optimizing member experience.
  • Handled member accounts and billing inquiries efficiently, ensuring accuracy in transactions.
  • Coordinated communication between staff and members, facilitating effective information flow.
  • Collected room deposits, fees, and payments.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Babysitter

LA Fitness
Phoenix, AZ
09.2025 - 12.2025
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Assisted with meal preparation, promoting healthy eating habits among children.
  • Communicated effectively with parents regarding child behavior and daily activities.
  • Adapted to children's needs, providing personalized attention and support.
  • Maintained cleanliness and order in play areas, ensuring a safe space for children.
  • Collaborated with fitness staff to integrate child care services into gym operations.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Education

High School Diploma -

Matilda Torres High
Madera, CA
06-2025

Skills

  • Front desk operations
  • Customer assistance
  • Appointment scheduling
  • Billing inquiries
  • Communication coordination
  • Activity organization
  • Child engagement
  • Play area maintenance
  • Emotional support provision
  • Cleanliness maintenance
  • Team collaboration
  • Payment processing
  • Client check-in processes
  • Customer service
  • Listening skills
  • Verbal and written communication

Timeline

Front Desk Receptionist

LA Fitness Gym
09.2025 - 12.2025

Babysitter

LA Fitness
09.2025 - 12.2025

High School Diploma -

Matilda Torres High
Ivy Cobs