Flor Perez
Pearland
Summary
Dynamic supervisor with a proven track record at GCRBC, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while fostering a collaborative environment. Committed to achieving organizational goals, I resolved conflicts swiftly and implemented efficient workflows, significantly improving team performance.
Overview
20
20
years of professional experience
Work History
Supervisor 3
GCRBC
10.2021 - 07.2025
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Supervisor 2
GCRBC
03.2020 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor 1
GCRBC
06.2015 - 03.2020
Apheresis Technician 2
GCRBC
09.2012 - 06.2015
Apheresis Technician
GCRBC
10.2005 - 05.2011
Education
Medical Assistance
Nation Institute of Technology
Houston, TX11-2004
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Supervisor 3
GCRBC
10.2021 - 07.2025
Supervisor 2
GCRBC
03.2020 - 10.2021
Supervisor 1
GCRBC
06.2015 - 03.2020
Apheresis Technician 2
GCRBC
09.2012 - 06.2015
Apheresis Technician
GCRBC
10.2005 - 05.2011
Medical Assistance
Nation Institute of Technology
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