Flor Rodriguez

Phoenix,AZ

Summary

Seeking a receptionist career utilizing my experience and passion for customer service. Having 3 years of experience as a customer service specialist with Bestway USA, I want to continue with that career to be able to analyze and improve more from a new job with the same level of experience. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Customer Service Rep

Bestway USA INC

My duties were working in the warranty claims department, when people would call and advise us of dis functioning AGP pumps or spa's or manufacturer defects in brand new pools, pumps, or spas.

Financial Services Rep

PLS Financial

I carefully made sure that peoples checks they were cashing were real
I worked and experienced alot of different responsibilities working as a financial advisor, I experienced wiring money throughout different states, cashing checks, money orders, coin-star etc
I also experienced paying Srp or ADP bills, phone bills, corrections of facilities and many more.

Education

High School Diploma -

Alhambra High School

05.2016

Skills

Account Updating
Paperwork Processing
Data Entry
Complaint Resolution
Microsoft Office Suite

Call Center Operations
Microsoft PowerPoint
Microsoft Outlook
Customer Service

Key Qualifications

Over 1 year's experience as a receptionist.
Able to create a positive impression about my company through efficient and professional interactions.
A self-motivated and disciplined individual with a strong work ethic and proven track record.
Dependable, personable, and dedicated to great customer engagements.

References

Nancy Gonzales, (602)290-3006 Gretel Ramirez, (480)381-1117 Karina Palacios, (602)777-1695

Languages

Spanish

Native or Bilingual

Timeline