FLOR UBALDO-AGUILERA ESMERALDA
Charlotte,NC
Summary
One of my greatest skills is my adaptability and ability to be professional, with my extensive experience at Walmart Corporation, excelling in inventory management and customer service. Bilingual in Spanish and English, I thrive under pressure, demonstrating strong leadership and teamwork skills. I am also proficient in Microsoft programs and am committed to delivering exceptional results with my skills with operational efficiency.
Overview
6
6
years of professional experience
Work History
Overnight Stocker and Receiver
Food Lion Grocery
Charlotte, North Carolina
08.2025 - Current
- Received and organized incoming shipments for efficient inventory management.
- Monitored inventory levels and reported discrepancies to management regularly. Contacted food banks to pickup reclaimed food.
- Operated equipment safely for moving heavy goods within the warehouse.
- Stocked shelves and rotated product according to code dates.
Customer Service Cashier
Lowes Home Improvment
Charlotte, North Carolina
06.2024 - 12.2024
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and gift card transactions securely.
- Educated customers on store promotions and loyalty programs effectively.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
Construction Office Assistant (Seasonal)
Ubaldo’s Construction & Remodeling of NC Inc.
Charlotte, N.C
08.2019 - 08.2023
- Organize paperwork, data entry.
- Attended and answered the customer care line.
- Helped supervisor by taking notes and organize meetings.
- Called vendors for orders in supplier stores.
Lead Front Cashier and Apparel Associate
Walmart Corporation
Concord, N.C
02.2022 - 05.2023
- Organized and returned merchandise to appropriate locations.
- Attended the front register and monitored the self-checkout register area.
- Worked in the apparel department organizing clothes and restocking necessary merchandise.
- Organized dressing rooms and leave ready for next shift.
Cashier
Cookout Restaurant
Charlotte, North Carolina
01.2025 - 09.2025
- Seasonally worked here and occasionally helped at other locations with my experience in cross training
- Collaborated with team members to ensure timely order fulfillment.
- Monitored inventory levels and communicated needs to management promptly.
- Trained new staff on cashier responsibilities and customer service expectations.
Lead Cashier and Front Counter Assistant
Back Yard Burgers Inc.
Harrisburg, N.C
06.2021 - 02.2022
- Organize and restocked all the necessary daily usage products.
- Counted money and prepared the registers for the beginning of the shift.
- Attended and answered the customer pick up orders.
- Helped supervisor by assisting in different store positions.
- Took orders thru drive thru and front desk.
- Prepared drinks and packed food for orders.
Education
Bachelor of Arts - Graphic Design
University of North Carolina Charlotte
Charlotte, NC01-2027
Associate of Arts -
Rowan Cabarrus Community College
Charlotte, NC01-2024
High School -
Mount Pleasant High School
Concord, NC01.2023
Certification in Nail Technology -
Rowan Cabarrus Community College
Charlotte, NC12.2021
Skills
- Microsoft programs
- Graphic Design & Adobe Programs
- Internet-based software
- Ability to work under pressure
- Ability to handle multiple projects/tasks
- Professional demeanor
- Highly-motivated
- Passionate
- Trustworthy
- Dependable
- Excellent customer service skills
- Strong team player
- Work ethic
- Leadership
- Bilingual in Spanish and English
- Detail-oriented
- Inventory management
Languages
- Fluent and Proficient in Spanish and making conversations.
- Native in English, fluent, proficient, competent, especially reading, writing, and making conversations.
- Fluent and Proficient in Spanish and making conversations.
Awards
- Phi Cheta Kappa Honor Society
- Excellence of Merit Award
- Leadership Merit Award
- Superior Merit Award
Volunteer Experience
- Currently volunteering at Country Home-Cabarrus County Living
- Volunteer in the PTA at University Park Creative Arts Academy.
- Volunteer in the yearly Charlotte Big Clean Out Streams.
- Volunteer quarterly in the Charlotte Stream Clean Creeks.
- Volunteer at a Local Farm in Mount Pleasant.
- Volunteer at NC Med-Assistance.
Completed Education
- Mount Pleasant High School, Graduated, 2020-01-01, 2023-01-01
- Certification in Nail Technology, 12/01/21
- Rowan Cabarrus Community College, Associates Degree, 2024-01-01,
Current Education
University of North Carolina of Charlotte , Bachelor Degree in Graphic Design , 2024-06-01, Current
Timeline
Overnight Stocker and Receiver
Food Lion Grocery
08.2025 - Current
Cashier
Cookout Restaurant
01.2025 - 09.2025
Customer Service Cashier
Lowes Home Improvment
06.2024 - 12.2024
Lead Front Cashier and Apparel Associate
Walmart Corporation
02.2022 - 05.2023
Lead Cashier and Front Counter Assistant
Back Yard Burgers Inc.
06.2021 - 02.2022
Construction Office Assistant (Seasonal)
Ubaldo’s Construction & Remodeling of NC Inc.
08.2019 - 08.2023
Bachelor of Arts - Graphic Design
University of North Carolina Charlotte
Associate of Arts -
Rowan Cabarrus Community College
High School -
Mount Pleasant High School
Certification in Nail Technology -
Rowan Cabarrus Community College