Flora Agosto
Burleson,TX
Summary
Proven expertise in administrative and loan processing roles, notably with The Fuller Law Firm and Santa Clara County Federal Credit Union. Excelled in customer service and data entry, enhancing office efficiency and client satisfaction. Demonstrated exceptional time management and teamwork, significantly contributing to operational success.
Overview
30
30
years of professional experience
Work History
Office Assistant
The Fuller Law Firm
11.2008 - 07.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Increased customer satisfaction by providing professional and courteous front desk support.
Mortgage Loan Processor
Santa Clara County Federal Credit Union
03.1994 - 10.2005
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Coordinated closing process with attorneys, title companies, and government clerks.
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Verbal Communication
- Dedicated Team Player
- Administrative Support
Languages
Spanish
Full Professional
Timeline
Office Assistant
The Fuller Law Firm
11.2008 - 07.2024
Mortgage Loan Processor
Santa Clara County Federal Credit Union
03.1994 - 10.2005
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