Flora Mckeithen

• Receive, scan and enter incoming law enforcement title history request.
• Review incoming request ensuring pertinent information has been submitted.
• Research and analyze information in various databases within directed time frames to collect and provide information and certified documents concerning motor vehicle issues.
• Maintain and submit daily activity log.
• Provide customer service by email, phone and written correspondence.
• Managed high-volume workloads requiring problem solving abilities.
• Prioritizing tasks to ensure timely and accurate completion

Received request for expedited duplicate titles. Researched and collected pertinent information in database needed to submit request for issuance of duplicate vessel titles. Customer service provided by phone, written correspondence and walk-in customers.