Flora Perez Jardines
Worcester,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Shift Manager
Century Linen & Uniform
Worcester, MA
09.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Cultivated professional working relationships with peers and supervisors.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Production Supervisor
Angelica Textiles
Worcester, MA
01.2018 - Current
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Education
No Degree - SCIENCIE
Quinsigamond Community College
Worcester, MA07.2016
Skills
- Training and mentoring
- Problem-Solving
- Computer Skills
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Coordinating Daily Operations
- Bilingual ( Spanish and English as a second language)
Timeline
Shift Manager
Century Linen & Uniform
09.2021 - Current
Production Supervisor
Angelica Textiles
01.2018 - Current
No Degree - SCIENCIE
Quinsigamond Community College