Flora Yates
austin,TX
Summary
Experienced Mental Health Technician specializing in crisis intervention and de-escalation techniques. Proven ability to enhance patient safety and emotional well-being in therapeutic settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Austin Oaks Hospital
Austin, TX
10.2018 - Current
- Monitored patient behavior and emotional well-being, ensuring safety in therapeutic settings.
- Assisted in developing and implementing individualized treatment plans under clinical supervision.
- Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
- Trained new staff on protocols, fostering understanding of best practices in mental health support.
- Led group therapy sessions, promoting engagement and skill development among participants through structured activities.
- Conducted crisis intervention sessions, applying de-escalation techniques to manage challenging situations effectively.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Murphy Oil Corporation
Murphy USA Gas Station
Austin, TX
04.2011 - 07.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked independently and collaborated effectively with team members on projects.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adapted to flexible scheduling by working nights, weekends, and holidays.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
GED -
Ruben Daniels
Saginaw, MI10-1994
Skills
- Suicide prevention
- De-escalation techniques
- Crisis intervention
- Behavior observation
- Crisis intervention
- Decision-making
- Staff management
- Performance management
- Shift scheduling
Certification
- Licensed CPR -2026
- BlS-2026
Timeline
Mental Health Technician
Austin Oaks Hospital
10.2018 - Current
Murphy Oil Corporation
Murphy USA Gas Station
04.2011 - 07.2018
GED -
Ruben Daniels