FLORDALIZA GONZALEZ
Jersey City,US
Summary
Dedicated phlebotomist with extensive experience at CENTERS LAB, recognized for establishing strong patient relationships and delivering exceptional service. Proficient in venipuncture and medical billing, with a thorough understanding of medical terminology. A dependable team player committed to continuous education and innovative problem-solving in fast-paced environments. Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
25
25
years of professional experience
Work History
Phlebotomist
CENTERS LAB
04.2010 - Current
- Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding, and insurance verification and prior authorizations.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Performed venipuncture, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Handled insurance verification tasks using EMR and COPIA to validate patient insurance information.
Phlebotomist
MANHATTAN LABS
11.2006 - 04.2010
- Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding, and insurance verification and prior authorizations.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Emergency Room Technician
Columbus Hospital
07.2005 - 10.2006
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Phlebotomist
St. Barnabas MEdical Center
03.2000 - 04.2005
- Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection..
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and processed requisitions for laboratory tests.
Education
Graduate Certificate - PHLEBOTOMY INSTRUCTOR
NPI UNIVERSITY
CHESTER, PA04-2025
Associate of Science - ULTRASOUND TECHNICIAN
HEALTH TECHNICAL INSTITUTION
Union, NJ05.2004
Phlebotomy/EKG
New Jersey Institute of Technology
Newark, NJ04.1998
Diploma -
Harcourt High School
Scranton, PA04-1994
Skills
- Skills & Abilities
- Dependable, Responsible, Excellent communication and leadership skills, organized and detail oriented, team player, highly adaptable, innovative problem solver, and thorough understanding of medical terminology Adult and pediatric venipuncture and capillary sticks
- Health Education
- Venipuncture expertise
- Heartsaver first aid (first aid)
- Therapeutic phlebotomy
Timeline
Phlebotomist
CENTERS LAB
04.2010 - Current
Phlebotomist
MANHATTAN LABS
11.2006 - 04.2010
Emergency Room Technician
Columbus Hospital
07.2005 - 10.2006
Phlebotomist
St. Barnabas MEdical Center
03.2000 - 04.2005
Graduate Certificate - PHLEBOTOMY INSTRUCTOR
NPI UNIVERSITY
Associate of Science - ULTRASOUND TECHNICIAN
HEALTH TECHNICAL INSTITUTION
Phlebotomy/EKG
New Jersey Institute of Technology
Diploma -
Harcourt High School
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