Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
OperationsManager
FLORDALIZA GONZALEZ

FLORDALIZA GONZALEZ

SR.PHLEBOTOMIST
Jersey City,NJ

Summary

To secure a stimulating position where my drive, education, and acquired skills will make a measurable contribution. +Care-focused Phlebotomist bringing 20+ year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

24
24
years of professional experience

Work History

phlebotomist

CENTERS LAB
04.2010 - Current
  • Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding, and insurance verification and prior authorizations.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Assisted in training and onboarding new phlebotomists.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Phlebotomist

MANHATTAN LABS
11.2006 - 04.2010
  • Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding, and insurance verification and prior authorizations.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Assisted in training and onboarding new phlebotomists.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

ER Technician

Columbus Hospital
07.2005 - 10.2006
  • Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.

Phlebotomist

St. Barnabas MEdical Center
03.2000 - 04.2005
  • Inpatient and outpatient venipuncture, specimen processing, patient scheduling, requisitions, input lab orders, medical insurance billing, ICD coding.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Conducted venipuncture and other CT procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.

Education

Diploma -

Harcourt High School

Phlebotomy/EKG

New Jersey Institute of Technology
Newark, NJ
04.1998

Associate of Science - ULTRASOUND TECHNICIAN

HEALTH TECHNICAL INSTITUTION
Union, NJ
05.2004

Skills

  • Skills & Abilities
  • Dependable, Responsible, Excellent communication and leadership skills, organized and detail oriented, team player, highly adaptable, innovative problem solver, and a thorough understanding of medical terminology Adult and pediatric venipuncture and capillary sticks
  • Microsoft Office, Data Entry, HPP, Cerner, IMS Star software trained
  • Health Education

Accomplishments

  • Phlebotomy, Echocardiogram, CPR, Inpatient/Outpatient Registry
  • Languages
  • Fluent in english and spanish
  • Page 2

Languages

Spanish
Professional Working

Timeline

phlebotomist

CENTERS LAB
04.2010 - Current

Phlebotomist

MANHATTAN LABS
11.2006 - 04.2010

ER Technician

Columbus Hospital
07.2005 - 10.2006

Phlebotomist

St. Barnabas MEdical Center
03.2000 - 04.2005

Diploma -

Harcourt High School

Phlebotomy/EKG

New Jersey Institute of Technology

Associate of Science - ULTRASOUND TECHNICIAN

HEALTH TECHNICAL INSTITUTION
FLORDALIZA GONZALEZSR.PHLEBOTOMIST