Florence Akande
Rochester,United States
Summary
Knowledgeable Case Manager experienced in coordinating care for family and individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Hardworking and dedicated in putting the patient first to help them achieve their desired outcomes. Offers excellent problem-solving, positive attitude with excellent conflict resolution and skillful communication. Enthusiastic individual with eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Case Manager
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
Rochester, MN
11.2021 - Current
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Addressed delays in discharge, postponed procedures and discharge equipment unavailability.
Registered Nurse, Medical-Surgical Unit
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
Rochester, MN
01.2012 - 11.2021
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Managed care from admission to discharge.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Patient Care Assistant
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
Rochester, MN
11.2004 - 01.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
Associate of Science - Nursing
Rochester Community And Technical College
Rochester, MNBachelor of Science - Nursing
Augsburg College
Minneapolis, MN05.2015
Master of Science - Informatics
Capella University
Minneapolis, MN03.2013
Skills
- Interdisciplinary Collaboration
- Verbal and Written Communication
- Service Referrals
- Treatment Planning
- Case Planning
- Customer Service
- Judgment and Decision-Making
- Managing Patient Cases
- Coordination
- Critical Thinking
- Documentation
Languages
Yoruba
Native or Bilingual
English
Native or Bilingual
Certification
RN-MN: Registered Nurse- Minnesota
RN- FL : Registered Nurse- Florida
The National Society of Leadership and Success
Additional Information
Unit Committee, Domitilla 6B Practice and Quality Committee Jan 01, 2012 - Jan 01, 2014
Unit charge nurse and preceptor
Epic Super User
Nurse Quality Leader (Medical 1)
RST NU Equity Inclusion & Diversity Council
Timeline
Case Manager
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
11.2021 - Current
Registered Nurse, Medical-Surgical Unit
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
01.2012 - 11.2021
Patient Care Assistant
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
11.2004 - 01.2012
Associate of Science - Nursing
Rochester Community And Technical College
Bachelor of Science - Nursing
Augsburg College
Master of Science - Informatics
Capella University
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