Florence Guerrero

Provided Caregiver

Call insurance for update Pt status

Call Doctor offices

Complete jot form

Resume services after hospitalization

• Audit Patient File
• Audit CG File
• HR Metting
• In-services
• assist instructor with proper documentation for annual training
• assisting collecting urine example for Annual assessment
• updating CG profile on the HHA exchange
• Terminated CG from the CHCR
• provide employment our termination letter
• Generate Report on the HHA exchange
• instructed CG on the clock in-out
• assist CG Nevvon application
• update NHTD training ones is completed on the HHA exchange
• NHTD In-service translators spanish

• Review document of applicant
• Attend and help the customer to fill up application
• Review Home Health Aide application
• Enter upload information on the HHA profile
• Follow up with patient with complete paperwork for ensurance approved
• Follow up with PA to become compliant

• Temporary Human Resources Manager CDPAP
• Creating Patient Profile/ enter Authorization
• Creating PA profile
• Following with DOH/M11Q
• Updating working hours in the system
• Confirming timesheet
• Writing communication
• Updating EVV complaint department
• Building physicals chart
• calling patient /caregiver follow up

Providing services to PT and cover all they need assisting with daily task

• Prompted vision to client needs to execute superior customer services while identifying areas of improvement to pinpoint effective strategies that will deliver great resold
• Guide the customers with a knowledge of the product we were provided them completing the process to reach the customer expertise and satisfaction