Florence Nielsen
Overview
31
31
years of professional experience
Work History
CNA
WorkFitStaffing
07.2023 - Current
- Assisted special needs patients with daily living activities, promoting independence, and recreational activities.
Receptionist
Crimson Ridge Senior Living Campus
10.2024 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with clients, families and vendor associate's.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Unit Secretary
Woodside Manor Nursing Home
02.2022 - 04.2023
- Organized paperwork such as charts and reports for office and patient needs.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Receive and request physician's lab test orders
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Unit Secretary
Hurlbut Nursing Home
08.2011 - 02.2022
- Managed incoming calls and directed to appropriate department.
- Processed lab paperwork and requests according to physicians' orders.
- Placed new supply orders, managed inventory and restocked clerical spaces.
CNA - Certified Nursing Assistant
Hurlbut Nursing Home
08.2011 - 02.2022
- Assisted with feeding residents.
- Helped residents with daily living needs
- Communicated resident's condition to the nurse in charge
Dental Assistant
Eastman Dental
09.1994 - 09.1995
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Education
No Degree - Billing And Coding
Bryant & Stratton College
NY07-2024
Diploma - Medical Secretary
SUNY College At REOC
Rochester, NY05.2022
Certified Nursing Assistant
RCSD
Rochester Ny 12.2001
Diploma - Dental Assisting
Continental Dental School
Rochester, NY09.1995
High school diploma -
Josh Lofton
Rochester, NY06.1992
Skills
- Incoming Call Management
- Order and Purchasing Medical supplies
- Lab Test Protocols
- Patient Referral
- OTC Medication Inventory
- Patient care
- Entry level coding and billing
- Entry Microsoft Word
- Medical Technology
- Recreation Assistant
Timeline
Receptionist
Crimson Ridge Senior Living Campus
10.2024 - 02.2025
CNA
WorkFitStaffing
07.2023 - Current
Unit Secretary
Woodside Manor Nursing Home
02.2022 - 04.2023
Unit Secretary
Hurlbut Nursing Home
08.2011 - 02.2022
CNA - Certified Nursing Assistant
Hurlbut Nursing Home
08.2011 - 02.2022
Dental Assistant
Eastman Dental
09.1994 - 09.1995
No Degree - Billing And Coding
Bryant & Stratton College
Diploma - Medical Secretary
SUNY College At REOC
Certified Nursing Assistant
RCSD
Diploma - Dental Assisting
Continental Dental School
High school diploma -
Josh Lofton
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