Florence Opoku-Fofie
Worcester
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
Work History
Residential Counselor
Opensky community services
Worcester
03.2025 - Current
- Provided emotional support to clients in residential settings.
- Facilitated group activities to promote social skills and teamwork.
- Implemented individualized care plans tailored to client needs.
- Conducted safety checks and ensured a secure environment for residents.
- Educated clients on coping strategies and conflict resolution techniques.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Performed regular room checks for cleanliness standards as well as security purposes.
Direct Support Professional
Seven Hills Foundation
Worcester
04.2020 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Accompanied or transported clients to appointments, errands and social activities.
CNA
Omni healthcare staffing
Worcester
02.2019 - 03.2023
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored food intake and output as directed by nursing staff.
Teacher
Ghana Education service
09.2004 - 08.2015
- Developed lesson plans to meet diverse student needs and learning styles.
- Facilitated classroom discussions to enhance critical thinking and communication skills.
- Implemented assessment tools to evaluate student progress and understanding.
- Collaborated with parents and guardians to support student learning objectives.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Education
Master of Arts - Counseling Psychology
Framingham State University
Framingham, MA 09.2024 - 12.2025
Bachelor of Education - Elementary Education
University of Education Winneba-Ghana
Winneba-Ghana 09.2009 - 08.2012
Teacher's Diploma - Elementary Education
Presbyterian College Of Education, Agogo
Agogo-Ghana 02.2001 - 08.2004
Skills
- ADL support
- Transportation
- Care Delivery
- Behavior redirection
- Direct Patient Care
- Infection control procedures
- First aid and safety
- Medication Administration
- Recreational Activities
- Disability Awareness
- Adaptive equipment use
- Crisis intervention
- Appointment Scheduling
- De-escalation techniques
- Substance abuse disorders
Timeline
Residential Counselor
Opensky community services
03.2025 - Current
Master of Arts - Counseling Psychology
Framingham State University
09.2024 - 12.2025
Direct Support Professional
Seven Hills Foundation
04.2020 - Current
CNA
Omni healthcare staffing
02.2019 - 03.2023
Bachelor of Education - Elementary Education
University of Education Winneba-Ghana
09.2009 - 08.2012
Teacher
Ghana Education service
09.2004 - 08.2015
Teacher's Diploma - Elementary Education
Presbyterian College Of Education, Agogo
02.2001 - 08.2004