Florence Pati

HEALTHCARE EXPERIENCE

• Engaged in day-to-day operations within the healthcare environment, gaining firsthand experience in the unique challenges and requirements of the field.
• Played a pivotal role in managing the technological aspects of electronic medical records (EMRs) within the healthcare facility.
• Actively participated in the selection, implementation, and maintenance of EMR systems, ensuring they met the institution's needs while adhering to industry standards and regulations.
• Collaborated with IT teams to oversee the installation, configuration, and troubleshooting of EMR software and hardware components.
• Implemented robust security measures to protect patient health information stored in EMR systems, including access controls, encryption protocols, and regular security audits.
• Stayed abreast of emerging technologies and best practices in EMR systems to continuously enhance the efficiency, reliability, and security of healthcare information systems.
• Demonstrated expertise in interpreting and applying Health Insurance Portability and Accountability Act (HIPAA) regulations specific to electronic medical records.
• Developed and implemented comprehensive policies and procedures to ensure EMR systems' compliance with HIPAA privacy and security rules.
• Conducted regular risk assessments and compliance audits to identify areas of non-compliance and implement corrective actions.
• Provided training and education to healthcare staff on HIPAA regulations, data privacy principles, and security best practices related to EMR usage.
• Acted as a liaison between IT departments, healthcare providers, and regulatory agencies to address any compliance-related issues and ensure alignment with industry standards.

INFORMATION TECHNOLOGY EXPERIENCE

• Demonstrated proficiency with a diverse array of platforms and technologies, spanning servers, network functions, data management, and desktop support.
• Hands-on experience in configuring, maintaining, and troubleshooting servers to ensure optimal performance and reliability.
• Knowledge of network infrastructure components and protocols, with the ability to configure and manage network devices such as routers, switches, and firewalls.
• Proficiency in data management practices, including database administration, data backup, and recovery procedures.
• Experience providing desktop support services, resolving hardware and software issues, and assisting end-users with technical inquiries and troubleshooting.
• Solid background in software development, with a focus on designing, implementing, and maintaining healthcare systems.
• Developed software solutions tailored to the specific needs of healthcare organizations, incorporating features such as electronic medical records (EMRs), clinical decision support systems, and patient management tools.
• Collaborated with healthcare professionals to gather requirements, design user interfaces, and integrate software solutions into existing IT infrastructures.
• Utilized programming languages and frameworks commonly used in healthcare software development, such as Java and Python.
• Proficiency in managing servers and network functions to support organizational operations.
• Responsible for configuring server hardware and software components, installing operating systems, and deploying applications and services.
• Monitored server performance metrics, conducted routine maintenance tasks, and implemented security measures to protect against unauthorized access and cyber threats.
• Managed network infrastructure, including LAN/WAN connectivity, IP addressing, DNS configuration, and VPN setups.
• Responded promptly to network incidents and outages, diagnosing and resolving connectivity issues to minimize downtime and ensure business continuity.
• Extensive experience in data system management, particularly within the context of electronic medical record (EMR) systems.
• Implemented data security measures to safeguard sensitive patient information stored in EMR databases, ensuring compliance with healthcare privacy regulations such as HIPAA.
• Managed EMR databases, performing tasks such as data modeling, indexing, and optimizing query performance.
• Developed and enforced data governance policies and procedures to maintain data integrity, confidentiality, and availability.
• Conducted regular audits and assessments of EMR systems to identify vulnerabilities and implement corrective actions to mitigate risks.