Florence Tossou
Des Moines,IA
Summary
Proven Custodian and Sales Associate with a track record of enhancing cleanliness and customer satisfaction at BEN CLEANING and EREVAN. Skilled in utilizing advanced cleaning techniques and providing exceptional customer service. Demonstrated ability to work independently, showcasing responsibility and computer proficiency. Achieved significant improvements in environmental aesthetics and customer engagement.
Overview
2
2
years of professional experience
Work History
Custodian
BEN CLEANING
09.2024 - Current
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Sales Associate
EREVAN
06.2022 - 07.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma - General Studies
COLLEGE La Synthese
Godomey-Benin08.2021
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Computer Skills
Languages
French
Native or Bilingual
English
Limited Working
Timeline
Custodian
BEN CLEANING
09.2024 - Current
Sales Associate
EREVAN
06.2022 - 07.2024
High School Diploma - General Studies
COLLEGE La Synthese
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