Summary
Work History
Education
Skills
Personal Information
Timeline
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Elizabeth Mangus

Odessa,TX

Summary

Dependable, people-focused professional with strong leadership experience across retail, customer service, and business management. Skilled at handling challenging situations, motivating teams, and maintaining smooth day-to-day operations. Proven ability to communicate clearly, build rapport, and deliver high-quality customer experiences. Seeking an Assistant Manager role where strong communication, organization, and leadership skills can contribute to team success.

Work History

Assistant Manager

OXXO
  • Oversaw daily store operations, inventory, cash handling, and staff coordination.
  • Trained new employees and supported team performance to meet company expectations.
  • Resolved customer concerns efficiently, maintaining a positive store atmosphere.
  • Ensured compliance with company policies and operational standards.

Lead Cashier

Murphy's
  • Managed front-end operations, cash handling, and register accuracy.
  • Provided excellent customer service during high-volume shifts.

Education

Associate Degrees - Communication

Odessa College

High School Diploma -

Skills

  • Leadership & Team Management
  • Customer Service Excellence
  • Conflict Resolution & Handling Difficult Customers
  • Cash Handling & Register Accuracy
  • Compliance
  • Communication (Verbal & Written)
  • Training & Staff Development
  • Inventory & Operations Support
  • Scheduling & Time Management
  • Strong interpersonal skills
  • Ability to keep calm under pressure
  • Highly organized and reliable
  • Retail operations
  • Vendor relationship management
  • Process improvement strategies

Personal Information

Title: Aspiring Assistant Manager

Timeline

Assistant Manager

OXXO

Lead Cashier

Murphy's

Associate Degrees - Communication

Odessa College

High School Diploma -

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Elizabeth Mangus