Hi, I’m
Florencia Aramendi
Buford,GA
Overview
4
years of professional experience
Work History
ChipotleBuford, GA
Service Manager
06.2021 - Current
Job overview
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Archie's Colonia, Uruguay
Restaurant Floor Manager
10.2018 - 06.2021
Job overview
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
Education
Juan L. Perrou Colonia, Uruguay
High School Diploma
12.2018
University Overview
Skills
- Multiple Priorities Management
- Staff Supervision
- Quality Control
- Materials and Labor Costing
- Service Quality Management
- Verbal and Written Communication
- Employee Safety Training
- Customer Service
- Reliable and Responsible
- Multitasking and Organization
- Team Leadership
- Stress Tolerance
Languages
Spanish
Native or Bilingual
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Service Manager
Chipotle
06.2021 - Current
Restaurant Floor Manager
Archie's
10.2018 - 06.2021
Juan L. Perrou
High School Diploma