Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Florentino Arias

Miami,FL

Summary

Dynamic leader with a proven track record at Club Cienfuegos, enhancing operational efficiency and driving business growth through expert management and strategic planning. Skilled in Process Automation and fostering employee loyalty, I excel in Operations Oversight and Staff Supervision, significantly boosting customer retention and operational excellence. Customer-oriented General Manager with mote than 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

32
32
years of professional experience

Work History

General Manager

Club Cienfuegos
02.2014 - 06.2024
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Import and Export Coordinator /Supervisor of Distribution Operations

Agencia De Inspeccion Internacional Intermar SA
02.2002 - 03.2014
  • Processed customs declarations and maintained records of customs documents.
  • Utilized logistics software to manage, monitor and track shipments from origin to destination.
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.

Music Professor

EIDE Provincial De Cienfuegos
09.1992 - 02.2002
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
  • Mentored struggling students with individualized approach to enhance learning.
  • Tailored instruction to meet individual student needs and cultivated inclusive learning environment.

Education

Bachelor of Arts - Music Education

Instituto Superior Pedagogico Felix Valera
Cienfuegos, Cuba
07-1992

Skills

  • Branding
  • Process Automation
  • Customer Retention
  • Expense Control
  • Project Management
  • Program Administration
  • Supply Chain Management
  • Vendor Sourcing
  • Operations Oversight
  • Staff Supervision

Languages

English
Professional Working

Timeline

General Manager

Club Cienfuegos
02.2014 - 06.2024

Import and Export Coordinator /Supervisor of Distribution Operations

Agencia De Inspeccion Internacional Intermar SA
02.2002 - 03.2014

Music Professor

EIDE Provincial De Cienfuegos
09.1992 - 02.2002

Bachelor of Arts - Music Education

Instituto Superior Pedagogico Felix Valera

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Florentino Arias