Dennison Flores
Chardol Korean BBQ
Silver Spring,MD
11
years of professional experience
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Work History
Lead Server
1 Year 4 Months- Coordinated dining room operations to ensure efficient table turnover and guest satisfaction.
- Implemented training programs focused on food safety and hygiene practices for all team members.
- Resolved customer complaints promptly, ensuring a positive dining experience and fostering repeat business.
Server
1 Year 1 Month- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
Server
2 Years 11 Months- Provided exceptional service to a high volume of daily customers.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Assessed customer satisfaction with meals, taking prompt action to resolve any issues.
Server
2 Years 5 Months- Served food and beverages to patrons, promptly resolving order issues to ensure customer satisfaction.
- Presented menus to guests, addressing questions about items and providing tailored recommendations.
- Greeted customers, answered questions, and recommended specials to enhance dining experience and promote menu items.
Hostess
2 Years 1 Month- Took reservations and to-go orders by phone, answered customer questions, and provided accurate wait times to enhance customer experience.
- Coordinated with front-of-house staff to rearrange seating for groups with special requests, improving guest satisfaction.
- Managed guest seating arrangements to optimize flow and minimize wait times.
Education
High School Diploma
Skills
POS operations
Beverage service
High-volume service
Point of Sale (POS) System Operations
Menu development
Team Collaboration
Conflict and Complaint Resolution
Workflow Coordination
Problem-solving
Attention to detail
Timeline
Lead Server
Chardol Korean BBQ
03.2025 - 07.2026Read More
Server
Hawkers
02.2024 - 03.2025Read More
Server
Founding Farmers
01.2021 - 12.2023Read More
Server
Sushi Jin Next Door
07.2018 - 12.2020Read More
Hostess
Jaleo Bethesda
08.2015 - 09.2017Read More
Northwood High School
High School Diploma
Read More