Florette Duncan
Plainfield,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SSR
CINTAS, Professional Uniform and Facility Services
Piscataway, NJ
04.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
General Manager
Five Guys
Hillsborough, NJ
03.2015 - 04.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Education
LISCENSED PRACTICAL NURSE -
Lincoln Technical Institute
Iselin, NJ07-2026
High School Diploma -
PLAINFIELD HIGH SCHOOL
Plainfield, NJ06-2010
Skills
- Leadership
- Excellent communication
- Team management
- Analytical thinking
- Dependable and responsible
- Verbal communication
- Multitasking Abilities
- Flexible and adaptable
- Team building
Certification
- AMERICAN HEART ASSOCIATION BLS CPR AND AED CERTIFICATION
Timeline
SSR
CINTAS, Professional Uniform and Facility Services
04.2021 - Current
General Manager
Five Guys
03.2015 - 04.2021
LISCENSED PRACTICAL NURSE -
Lincoln Technical Institute
High School Diploma -
PLAINFIELD HIGH SCHOOL
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