Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Casey

Clinton Township,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

SSR

Cintas - Superior Plus
Troy, MI
10.2018 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Buyer / Chrysler Customer Service Rep

Flight Systems Electronics Group
Harrison Township, MI
02.2009 - 09.2018
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.
  • Negotiated pricing and delivery terms with suppliers.
  • Developed relationships with vendors to secure better prices and payment terms.
  • Researched potential new suppliers in order to find the best value for goods and services.
  • Managed inventory control systems to track stock levels, deliveries and related information.

Education

Some College (No Degree) -

Macomb Community College
Clinton Township

Skills

  • Flexible and Adaptable
  • Self-Directed
  • Customer Relations
  • Decision-Making
  • Analytical Thinking
  • Team building
  • Multitasking
  • Communication
  • Organization
  • Dependable and Responsible

Timeline

SSR

Cintas - Superior Plus
10.2018 - Current

Buyer / Chrysler Customer Service Rep

Flight Systems Electronics Group
02.2009 - 09.2018

Some College (No Degree) -

Macomb Community College

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Stephanie Casey