Hi, I’m
Eric Florez
Boston,MA
Summary
Hardworking team member with 10+ years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
10
years of professional experience
Work History
Agrodolce Osteria Berkeley, CA
Restaurant Manager
09.2020 - 07.2023
Job overview
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
AgrodolceTrattoria la SicilianaBerkeley, CA
Server/Manager
02.2016 - 04.2020
Job overview
- Demonstrated proficiency in all front-of-house and back-of-house roles.
- Assisted in employee payroll and scheduling.
- Ensured smooth daily restaurant operations.
- Delivered exceptional customer service in a timely and engaging manner.
Terror Club
Bartender
01.2013 - 03.2014
Job overview
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Skills
- Menu Development
- Staff Management
- Schedule Coordination
- Restaurant Operations Management
- Full Service Restaurant Background
- TIPS Certified
- Natural leader
- Passion for customer satisfaction
- Marketing and advertising
Languages
Japanese
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Manager
Agrodolce Osteria
09.2020 - 07.2023
Server/Manager
AgrodolceTrattoria la Siciliana
02.2016 - 04.2020
Bartender
Terror Club
01.2013 - 03.2014
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