Donald Rodgers
New Philadelphia,PA
Summary
Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks. Attentive Environmental Services Housekeeper applies understanding of preventive sanitation measures and chemical safety procedures. Follows detailed directions and takes initiative to deliver impeccable work. Excellent communication and project management skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.
Overview
7
7
years of professional experience
Work History
Environmental Service Housekeeper
Care Pavilion
Philadelphia , PA
2021.08 - Current
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Swept and damp-mopped private stairways and hallways.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Sales Associate
DTLR
King of Prussia, PA
2019.09 - 2021.02
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Helped customers find specific products, answered questions and offered product advice.
- Suggested products and services to match customers' stated needs and preferences.
- Greeted incoming customers and provided expert sales and service to drive revenue.
Education
Some College (No Degree) - Health Sciences
Community College of Philadelphia
Philadelphia, PASkills
- Verbal Communication
- Professional and Courteous
- COVID-19 Safety Procedures
- Floor Cleaning, Polishing and Waxing
- Relationship Building
- Guest Service and Support
- Trash Collection and Disposal
- Team Support and Collaboration
- Wall and Ceiling Cleaning
- Room and Public Space Cleaning
- Cleaning and Sanitizing
- Residential Cleaning
- Restroom Servicing
- Deep Cleaning Protocols
Timeline
Environmental Service Housekeeper
Care Pavilion
2021.08 - Current
Sales Associate
DTLR
2019.09 - 2021.02
Some College (No Degree) - Health Sciences
Community College of Philadelphia