Floriano Dematos
Rochester
Summary
Experienced automotive technician with a proven ability in diagnosing complex vehicle issues and performing repairs. Strong focus on safety adherence and excellent customer service.
Overview
32
32
years of professional experience
Work History
Automotive Technician
Poulin Auto Country
Rochester
04.1991 - 03.2023
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various automotive systems and components.
- Collaborated with team members to ensure timely completion of repair tasks.
- Executed complex repairs on engines, transmissions, and electrical systems.
- Educated customers on vehicle care and recommended necessary services.
- Adhered to safety protocols while working in the automotive repair shop.
- Mentored junior technicians on best practices in automotive repairs and diagnostics.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses when available to increase knowledge base.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Maintained certifications and completed training on systems and components.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Welded, soldered and fabricated parts to complete skilled services.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Adjusted headlights for proper alignment per customer request.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Conducted test drives before and after repair services.
- Analyzed work orders and consulted with supervisors for clarity on tasks.
Education
Some College (No Degree) -
R.I.Automotive Technical School
Providence R.I.Skills
- Advanced diagnostics
- Engine rebuilding
- Electrical system repairs
- Fuel system diagnostics
- Vehicle inspections
- Complex repairs
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Timeline
Automotive Technician
Poulin Auto Country
04.1991 - 03.2023
Some College (No Degree) -
R.I.Automotive Technical School